This helps appeal to a broader user group, and it may help the Twitter account gain followers by providing more generalized information. However, The Twitter account seems to have regular updates, and focus more on industry news instead of highlighting specific Big Fish Games products. Another positive feature of the Facebook page is direct links to the company’s Twitter and Pinterest accounts.īig Fish’s presence on Twitter only has 18,750+ followers, which is not a huge following when compared to the 212,000+ “likes” on Facebook. Those that are looking for support have easy access, plus it cleans up the page for discussions on the latest games and other gaming news. Instead of customers voicing complaints or issues on a very public forum the company Facebook page actually has a direct link for Customer Support. One place that Big Fish Games really has developed a good social presence is Facebook. Thankfully, Big Fish Games has been aggressive with reaching out to customers and fans to keep them engaged with the latest news, as well as promoting the gaming lifestyle in general. When all of your games are on mobile devices and Facebook you had better have a large social network presence.
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